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Articles on:Orders and Shipping
Everything you need to know about placing, tracking, and receiving your order(s).

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  • Account Help
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  • Mystery Pins and Bulk Disney Lots
  • Orders and Shipping
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  • Product Information
  • How long does shipping take?
    U.S. Orders: Usually arrive in 3–7 business days after shipping. International Orders: Delivery can take 2–4 weeks, depending on location and customs. Tracking is always included, and you’ll get a shipping confirmation email once your order is on the way.Popular
  • Do we offer refunds or exchanges?
    Damaged upon arrival Defective if applicable Not authentic Officially lost by USPS Notification: Please contact us within 14 days of receiving your item to report any issues. Include your order number, a description of the issue, and photos if possible. Return Authorization: We will provide you with a return authorization and instructions on how to retuPopular
  • What if your item is lost or damaged?
    If your order is lost in transit or arrives damaged, please contact us within 7 days of delivery. We’ll make it right, either by replacing the item(s) (if available), issuing a refund, or offering store credit.Few readers
  • Do we ship internationally?
    Yes! We ship worldwide. International buyers are sometimes responsible for any customs duties or import fees. We always mark packages as “merchandise,” and we do our best to keep shipping affordable and reliable. 📦 How Our International Shipping Works Our shipping prices are based on total weight and include: Postage Packaging Landing fees and import taxes where applicable 💸 Our Shipping Rates We currently ship worldwide using USPS First Class Package InternaFew readers
  • How do you track your order(s)?
    You’ll receive a tracking link via email as soon as your order ships. You can also log into your Pin Hive account (if you created one) to view your order status and tracking info anytime. If you are having trouble locating your tracking code, reach out to us and we can help.Few readers
  • Where do we ship from?
    All orders are shipped from our Pin Hive headquarters in color e58c38 We carefully pack each order with eco friendly materials and lots of pin love!Few readers

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