Do we offer refunds or exchanges?
We offer a return or exchange or refund for items that are:
Damaged upon arrival
Defective if applicable
Not authentic
Officially lost by USPS
Return Process
Notification*:** Please contact us within 14 days of receiving your item to report any issues. Include your order number, a description of the issue, and photos if possible.
Return Authorization*:** We will provide you with a return authorization and instructions on how to return the item.
Condition of Returned Items***All returned items must be in their original packaging and condition if it has any. This does not apply to loose pins.
Refunds and Exchanges:
Once your return is received and inspected, we will notify you of the approval or rejection of your refund/exchange.
If approved, your refund will be processed, and a credit will automatically be applied to your original payment method, or we will issue your exchange.
Refunds typically take 3-5 business days to reflect in your account.
Non Returnable Items:
Please note that certain items, such as custom or personalized products, cannot be returned.
Learn more about our refund, return, and exchange policy here
Damaged upon arrival
Defective if applicable
Not authentic
Officially lost by USPS
Return Process
Notification*:** Please contact us within 14 days of receiving your item to report any issues. Include your order number, a description of the issue, and photos if possible.
Return Authorization*:** We will provide you with a return authorization and instructions on how to return the item.
Condition of Returned Items***All returned items must be in their original packaging and condition if it has any. This does not apply to loose pins.
Refunds and Exchanges:
Once your return is received and inspected, we will notify you of the approval or rejection of your refund/exchange.
If approved, your refund will be processed, and a credit will automatically be applied to your original payment method, or we will issue your exchange.
Refunds typically take 3-5 business days to reflect in your account.
Non Returnable Items:
Please note that certain items, such as custom or personalized products, cannot be returned.
Learn more about our refund, return, and exchange policy here
Updated on: 04/06/2025
Thank you!