Do we offer refunds or exchanges?

We offer a return or exchange or refund for items that are:

Return Process

**Notification:** Please contact us within 14 days of receiving your item to report any issues. Include your order number, a description of the issue, and photos if possible.
**Return Authorization:** We will provide you with a return authorization and instructions on how to return the item.
*Condition of Returned Items*All returned items must be in their original packaging and condition if it has any. This does not apply to loose pins.

Refunds and Exchanges:

Once your return is received and inspected, we will notify you of the approval or rejection of your refund/exchange.
If approved, your refund will be processed, and a credit will automatically be applied to your original payment method, or we will issue your exchange.
Refunds typically take 3-5 business days to reflect in your account.

Non Returnable Items:

Please note that certain items, such as custom or personalized products, cannot be returned.

Learn more about our refund, return, and exchange policy here

Updated on: 04/06/2025

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